FAQ - Voice Reporting in Fall Guys

You can use voice reporting in Fall Guys to submit audio evidence of suspected violations of our Community Rules. This helps us take action against players using voice chat to bully, harass, discriminate, or engage in other inappropriate behavior. You can also block and mute players you no longer wish to interact with. 

Check out the FAQ below to learn more.

Voice Reporting Frequently Asked Questions

How does voice reporting in Fall Guys work?

When voice reporting is on, the last five minutes of voice chat audio are captured on a rolling basis. This means only the immediate last five minutes of audio is reportable. As new audio is captured, any previous audio that's more than five minutes old is automatically deleted. Voice chat audio is securely captured on your device — for example your gaming console or PC — not the Epic Games servers.

If you report a conversation, the voice chat audio captured from the last five minutes will be uploaded with it and sent to Epic moderators for review. Epic has no way of accessing any voice chat audio unless voice reporting is on and a participant submits a voice report.

For an in-depth look at the technology behind voice reporting, see our technical blog post.

How do I customize my voice reporting settings?

Players Under 18

Voice reporting is always on for voice chats that include players under 18. If you’re under 18 and do not wish to have your voice chat audio captured, you can mute yourself or turn voice chat off entirely by selecting “Off” in your voice chat settings.

If you’re a parent, you can manage your child’s voice chat permissions by logging into the Epic Account Portal and using Epic’s existing Parental Controls.

Players 18 and Over

If you’re 18 or over, you can customize your voice reporting preferences in the main  Fall Guys settings menu (“Audio” > “Voice Chat” > “Voice Reporting” > Select “Always On” or “Off When Possible”). 

After selecting “Always On,” voice reporting will be on in every Party you join where voice chat is active.

After selecting “Off When Possible,” voice reporting will be off in parties where all players have voice reporting “Off When Possible.” Voice reporting will be on if Party Channels include one or more players with voice reporting set to “Always On.” If you do not wish to have your voice chat audio captured, you can mute yourself or turn voice chat off entirely by selecting “Off” in your voice chat settings.

How will I know if I’m participating in a voice chat conversation that has voice reporting on?

You can see if voice reporting is currently on or off in the Party Menu.

How do I report inappropriate conduct happening in voice chat?

Follow these steps to report a conversation while you’re in a Party  with voice reporting on:

1. Open the Party Menu 
2. Press the “Report Conversation” button 
3. After the report loads on the next screen, press the “Submit” button 
4. Close the screen and return to your game

Reports are kept anonymous from other players, meaning a player cannot see who reported them. You will only know you’ve been reported if we have taken enforcement action in response to the report.

For additional information on reporting inappropriate conduct in Fall Guys, see this Help Center article.

If I don’t have voice reporting on, can I still report inappropriate conduct happening in voice chat?

You always have the ability to block, mute and report other players. However, if you’d like to include audio evidence in reports, voice reporting must be on in the chat conversation that you are participating in. 

I selected “Off When Possible” in my voice reporting settings, but I still see “Voice Reporting On” in the Sidebar. Why is it still on?

Even if you selected “Off When Possible”, voice reporting will be on if party chats include one or more players with voice reporting set to “Always On”.
If I’m over 18, how can I prevent my voice chat audio from being captured?

You can turn voice chat off entirely by selecting “Off” in your voice chat settings or you can mute yourself. 
You can also select “Off When Possible” from your voice reporting settings, but voice reporting will only be off in parties where all players have voice reporting “Off When Possible”. 

How can I see if Epic has taken action based on a voice report that I submitted? 

You can track the status of your report and any enforcement actions taken using the URL provided when you finish submitting a voice report (as shown in the image below). 

You can also track the status of your report after logging in or inserting the “Report ID” here: https://safety.epicgames.com/en-US/policies/reporting-misconduct/my-reports

How will I know if another player has reported me for a suspected violation of Epic’s Community Rules? Will I be able to review my case and file an appeal?

Players are notified if they’ve been actioned by Epic based on a report. They are not notified at the time of report. If you’ve received an action against your account, we will send you an email to the address associated with your Epic account. This email will inform you of the Community Rules violation(s) you’ve been actioned for. The email will also include a link to a site where you can review your case. This is also where you will be able to file an appeal if you believe a mistake was made. 

If you don’t have an email address associated with your Epic account, you will be notified in-game the next time you log in to play Fall Guys.

How long will Epic have access to voice chat audio clips if a player decides to submit a voice report to Epic?

Audio clips submitted to Epic for review will be auto-deleted after 14 days or the duration of a sanction, whichever is longer. In the event of an appeal, retention may be extended for up to 14 days so the sanction decision can be reviewed. If Epic Games needs to retain an audio clip to comply with legal obligations, it will be retained for as long as legally required.